These are the terms of use for On Tour — the ontour.golf website and the On Tour mobile app for iOS and Android. On Tour is built and operated by Technicolour, a business based in Australia (in these terms, “we”, “us” or “our”). At launch, On Tour is only available to players in Australia and New Zealand.
These terms form a binding contract between you and us. Please read them — if you don’t agree with them, don’t use On Tour.
Eligibility
To use On Tour you must:
- Be at least 16 years old.
- Be an Australian or New Zealand resident.
- Be legally able to enter into a binding contract.
- Agree to these terms and our Privacy Policy.
Your account
- Keep your login details secure — you’re responsible for everything done under your account.
- One account per person. No sharing, no bots, no impersonating anyone.
- Give us accurate information when you sign up, and keep it up to date.
- Let us know straight away at privacy@ontour.golf if you think your account has been compromised.
Your content
You keep ownership of the photos, videos, scorecards, comments and other content you post on On Tour (your “Content”). By posting Content, you grant Technicolour a non-exclusive, royalty-free, worldwide licence to host, store, back up, display, reproduce and transmit your Content, solely so we can operate On Tour and share it with the people you’ve chosen to share it with inside the app.
That licence lasts only while your Content is on On Tour, plus a reasonable period for backups. We won’t use your Content for advertising, and we won’t sell it.
You’re responsible for your Content. You promise that you own it (or have permission to post it), and that it doesn’t break the law, infringe anyone’s rights, or break these terms.
Crew privacy
Content you post inside a crew, round, or group is visible only to members of that crew, round, or group. We treat that as a core product commitment, not a nice-to-have.
Acceptable use
While using On Tour, you agree not to:
- Harass, threaten, bully, or stalk anyone.
- Post hate speech, illegal content, sexual content involving minors, or violent threats.
- Impersonate another person.
- Spam, phish, or send unsolicited advertising.
- Scrape, reverse engineer, disassemble, or try to extract source code from On Tour.
- Attempt to break, overload, or interfere with the service.
- Use On Tour to do anything unlawful, or help anyone else do so.
We can remove Content, suspend accounts, and terminate accounts that break these rules.
Reporting and blocking
On Tour includes tools to report posts or other users, and to block other users so their posts and comments are hidden from you. You can find these options in the overflow menu (…) on any post, or from a member’s profile.
We review reports within 24 hours. Content that breaches these terms may be removed, and the accounts responsible may be warned, suspended, or terminated. Blocking another user is private — the blocked user isn’t notified.
If you need to report abuse outside the app, or you can’t reach the in-app reporting tools, email support@ontour.golf.
Our content
The On Tour brand, logo, design, app and website code, and the content we create belongs to Technicolour (or our licensors). We grant you a limited, revocable, non-transferable, non-exclusive licence to use On Tour for its intended purpose — personal, non-commercial use. Nothing in these terms transfers any of our intellectual property to you.
App stores and third-party services
When you install On Tour from the Apple App Store or Google Play, the store’s own terms also apply to your download and use of the app. Apple and Google aren’t parties to these terms and aren’t responsible for On Tour. You may link to or view content from other services inside On Tour — we’re not responsible for the content or conduct of those third parties.
Free to use
The core On Tour app is free to use. We do not charge you to create a tour, invite members, post to your tour feed, create events, or use the scorecard features.
If we ever need to change that, we’ll tell you clearly and with plenty of notice, and we won’t retroactively put anything that was already free behind a paywall.
Optional purchases
On Tour may offer optional purchases for physical merchandise, vouchers, bookings, or real-world golf services. These purchases do not unlock native digital app functionality or in-app content.
Merchandise checkout is handled through Shopify. Partner deals, vouchers, bookings, or services may be processed through Stripe or may link out to the relevant partner. The checkout flow will show the relevant price, merchant, terms, delivery or redemption details before you pay.
Your use of third-party services alongside On Tour, including Shopify, Stripe, payment wallets, external bookings, partner websites, mobile data, and app-store services, is also governed by those providers’ own terms.
Availability
We’ll try hard to keep On Tour running smoothly, but we can’t guarantee it’ll always be available, bug-free, or uninterrupted. We may change, add, or remove features, and we may suspend the service for maintenance or security reasons. Except where the ACL says otherwise, On Tour is provided on an “as is” and “as available” basis.
Consumer law (Australia and New Zealand)
If you are in Australia: nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010(Cth)) or any similar law that can’t be excluded by agreement.
If you are in New Zealand: nothing in these terms excludes, restricts, or modifies any right or remedy you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, or any similar law that can’t be excluded by agreement.
Where our liability for a breach of a consumer guarantee can be limited under the Australian Consumer Law or the Consumer Guarantees Act 1993 (NZ), our liability is limited (at our option) to resupplying the service or paying the cost of having it resupplied.
Our liability
Subject to the Consumer law section above, to the maximum extent permitted by law:
- We’re not liable for indirect, incidental, special, consequential or exemplary loss, or for loss of profits, revenue, data, goodwill, or opportunities.
- Our total liability to you for all claims arising out of or in connection with On Tour is limited to the greater of (a) the total amount you’ve paid us in the 12 months before the claim, or (b) AUD $100.
Indemnity
Subject to the Consumer law section above, you agree to indemnify Technicolour against any loss, damage, cost, or expense (including reasonable legal fees) arising out of your Content, your misuse of On Tour, or your breach of these terms.
Suspension and termination
You can stop using On Tour or delete your account at any time. We can suspend or terminate your account if you breach these terms, if we’re required to by law, or if keeping your account active would put other users at risk. When your account is terminated, your access to the service ends — sections of these terms that, by their nature, should survive termination (such as licences you’ve granted us over your Content, liability and indemnity provisions) will continue to apply.
Changes to these terms
We may update these terms from time to time. When we do, we’ll update the “Effective” date at the top of the page. For material changes, we’ll let you know by email or in the app before they take effect. Continuing to use On Tour after the changes take effect means you accept the updated terms.
Governing law
These terms are governed by the laws of Victoria, Australia. You and we submit to the exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them.
If you are a New Zealand consumer, nothing in these terms overrides your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, and the New Zealand courts have non-exclusive jurisdiction over disputes substantially connected to New Zealand.
Contact
On Tour is operated by Technicolour. For legal notices or questions about these terms, email privacy@ontour.golf.